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Where

EAST RAND PLUMBING

East Rand Plumbing, in my city24/7 Emergency Plumbing Services

East Rand Plumbing a “family-owned and operated company”, established in 2020 with over 20 years of combined experience in the oil and gas, electrical, construction, mining and health and safety industries.

Our business experience, keen customer service skills, compliance with health and safety regulations, and long-term vision will only enhance the value of East Rand Plumbing to its customers and partners. East Rand Plumbing was established to provide quality and cost-effective service to clientele both domestic and industrial whilst ensuring all health and safety standards are adhered to.

Our purpose is to deliver the East Rand Plumbing personalised experience that enriches lives in and around our community.

WORKMANSHIP GUARANTEE

Our plumbing work generally carries a guarantee which is valid for 12 months from the date of the work completed. Please keep a copy of your invoice as proof of purchase in the rare event you could need to call us back.

East Rand Plumbing belongs to one of those privileged trades that are allowed into people’s homes and business premises, to carry out work. That work may be by way of an emergency repair, some routine maintenance, or new plumbing installations. Whatever the nature of the job, we are trusted to enter home and businesses to carry out a specific task and we honour that trust.

Workmanship:

Our work is covered by a 12-month guarantee against faulty workmanship when it comes to new installations, with regards to general maintenance or installation of second-hand materials our workmanship guarantee is valid for 90 days. This does not cover the second-hand item. Only the works performed up to and from the item.

Every customer we work for, large or small, has the right to expect the absolute best quality workmanship; and that’s exactly what we promise and deliver.

Materials:

All new materials supplied by East Rand Plumbing will be covered by manufacturers’ warranties honoured by our merchant suppliers.

You can rest assured that we only use only the best quality parts and materials from reputable suppliers.

Guarantee

To take full benefit of these guarantees however, it is important that you should call us straight away you detect any sort of problem. In the unlikely event that a problem does occur, we will send one of our plumbing tradesmen over as soon as possible to investigate the problem, and report back to you with their findings.

It is also especially important that no one tampers with any of our work.  If they do then any guarantee could be null and void.

The most important thing for us at East Rand Plumbing is that all our clients are totally satisfied by the work we carry out for them. Our reputation is of prime importance to us. Most of the work we do for people is from word of mouth, and you don’t get recommended unless you exceed your clients’ expectations.

FAQs

Q Do you have insurance?

Yes, we do have contractor all risk insurance in place which covers the public, clients should workmanship fail and damaged is caused.

Q Are you available 24/7?

Yes, we do provide emergency after hour service.

Q Do you provide any guarantee of your workmanship and/or services?

Yes, we do, please refer to our guarantee page.

Q Do you have references that you can provide?

Yes, however due to the sensitivity of this information it is provided in formal meeting with clients and not provided over the phone or online to protect this information.

Q What training and/or membership affiliations do you have that relates to your work?

East Rand Plumbing has been newly registered and is in the process of registering with:

Professional:
IOPSA
PIRB
WPC
CIDB

Training Accreditations:
QCTO
ETDPSETA
CETA
HWSETA
TETA
DOL

Health and Safety:
SAIOSH
SACPCMP

Q Is there anything I should do to maintain my septic system?

Yes. Your septic tank system is a live ecosystem that needs to be maintained. Flushing soapy water down the drain kills the eco system and regular pumping out is required.

Q My drains (or toilet) stinks. What can I do?

Most pipes have curves in them to catch trash before it goes to the sewer (like food, grease, or solid waste). You can either take the U-bend apart and clean it, or use bleach or vinegar to break up the gunk. Turn on a fan to suck up the odour.

Q Why is my geyser making noises?

If your geyser starts making a lot of noise, you’ve probably got serious issues. It could cause a short that blows your circuit breakers. It could also start to build up sediment, which clogs up your water heater and burns excess electricity to heat. You should look at replacing the geyser.

Q Why do I need a Pressure Control Valve (PCV) or Copper Piping?

It’s important to get the right equipment. When you use water, it’s delivered from a good distance away, and it’s forced via a pressurised system. This pressure can bust low quality pipes and equipment. Having a PCV and quality piping can be the difference reliability and a huge mess.

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